U.S. retail giant Costco Wholesale Corporation is set to establish its first Global Capability Centre (GCC) in India, with Hyderabad chosen as the strategic location. The centre will support technology, research, and day-to-day operations in collaboration with Costco’s global teams.
In its first phase, the Hyderabad GCC is expected to generate 1,000 jobs, with expansion plans in the pipeline. This move underscores the growing strategic importance of India’s GCC ecosystem, which has evolved from traditional outsourcing to a hub for high-value functions such as finance, operations, R&D, and digital innovation.
India already houses GCCs for several multinational corporations including JPMorgan Chase, Walmart, Target, McDonald’s, Heineken, and Vanguard Group. A joint report by Nasscom and Zinnov projects that India’s GCC market will grow from $64.6 billion in FY2024 to between $99 billion and $105 billion by 2030.
The establishment of Costco’s GCC aligns with its broader digital transformation goals, further cementing India’s role as a critical technology hub in the global retail landscape.
News by Rahul Yelligetti.